Application Support – Montreal,QC

Apply NowGo Back

Application Support – Montreal,QC


Required skills

–


Proven experience working with SQL, JS and .NET

–


Proven experience installing, maintaining and supporting end-user software applications.

–


Proven experience troubleshooting end-user software applications onsite and remote.

–


Experience working with Crystal reports and SQL reporting tool

–


Experience developing connectors/plugins for third party software.

–


Experience reading DB performance metrics and writing custom reports

–


Experience integrating third party application.

–


Experience writing and maintaining custom functions and SP in SQL 2008.

–


Experience working with dll files, ActiveX and flash components and WS.

–


Knowledge of WFM packages (IEX, Pipkins, BluePumpkin etc.)

–


Knowledge of QA applications (Nice-Verint etc.)

–


Bilingual English & French


Assets

–


Experience in development.

–


Experience in L3 support.

–


Experience working with telephony IVRs

–


Experience testing third party products / integrations

–


Experience doing remote and onsite support

–


Experience working with Call Centers

–


Familiar with Cloud Base solutions

–


Portuguese speaking

–


Spanish speaking

–


Location Montreal, Canada

–


Willing to travel


Personal Soft Assets

–


Quick learner

–


Highly flexible and adaptable personality

–


Able to participate and contribute to a dynamic team

–


Able to interact with customers and discuss their current and future needs

–


Works well both individually and as a member of a team

–


Strong communication skills both written and spoken

–


Organized and committed


Educations

–


Technical or University degree + minimum 3 years work experience on all required skills

Pour postuler, envoyez votre CV et votre lettre de motivation par e-mail à alex@kovasys.com