A young a dynamic company developing digital and interactive product information displays is seeking a Business Analyst to join its service and implementation team.


We are seeking a creative, passionate, and logical candidates excited about being at the forefront of technology.


Main responsabilities:




2 main parts: Business analysis and the current operations and customer support management.




Analyse the customer needs and respond to those needs as accurately as possible.




Come up with alternative solutions.




Prepare the content intended to be deployed.




Analyse and advise the client on the ongoing management of the products.




Train the clients on our customized software




Write User guides




Take care of Analysis for some projects (Business analysis writing and storyboard designing)




Working closely with the development team and our third party (graphic designers)


Requirements:




Bachelor in Engineering or Management with some interest in project management.




Excellent knowledge of Microsoft excel




Some experience with driving changes (an asset)




Detail-oriented and autonomous individual willing to work within a team.




Ability to work under a high level of pressure


Languages:


Bilingual both written and spoken in French and English

Source: Kovasys Jobs