Required skills
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Proven experience working with Voice and Data networks
Proven experience working with Voice and Data networks
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Proven experience installing and supporting PC based telephony servers
Proven experience installing and supporting PC based telephony servers
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Proven experience troubleshooting data networks and SIP telephony.
Proven experience troubleshooting data networks and SIP telephony.
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Experience working TDM/SIP GW (Cisco, Dialogic, Meaditrix)
Experience working TDM/SIP GW (Cisco, Dialogic, Meaditrix)
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Experience configuring and maintaining AVAYA telephony switches (SIP & TDM).
Experience configuring and maintaining AVAYA telephony switches (SIP & TDM).
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Experience installing and maintaining windows servers
Experience installing and maintaining windows servers
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Knowledge of TCP/IP & VOIP.
Knowledge of TCP/IP & VOIP.
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Familiar with TDM and SIP Trunks
Familiar with TDM and SIP Trunks
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Bilingual English & French
Bilingual English & French
Assets
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Knowledge of SQL and JS
Knowledge of SQL and JS
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Experience testing third party products / integrations
Experience testing third party products / integrations
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Experience doing remote and onsite support
Experience doing remote and onsite support
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Experience working with Call Centers
Experience working with Call Centers
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Familiar with cloud base solutions & architecture
Familiar with cloud base solutions & architecture
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Portuguese speaking
Portuguese speaking
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Spanish speaking
Spanish speaking
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Location Montreal, Canada
Location Montreal, Canada
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Willing to travel
Willing to travel
Personal Soft Assets
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Quick learner
Quick learner
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Highly flexible and adaptable Personality
Highly flexible and adaptable Personality
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Able to participate and contribute to a dynamic team
Able to participate and contribute to a dynamic team
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Able to interact with customers and discuss their current and future needs
Able to interact with customers and discuss their current and future needs
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Work well both individually and as a member of a team
Work well both individually and as a member of a team
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Strong communication skills both written and spoken
Strong communication skills both written and spoken
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Organized and committed
Organized and committed
Education
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Technical or University degree + minimum 3 years work experience on all required skills
Technical or University degree + minimum 3 years work experience on all required skills
To apply for this job email your details to alex@kovasys.com