Required skills



Proven experience working with Voice and Data networks


Proven experience installing and supporting PC based telephony servers


Proven experience troubleshooting data networks and SIP telephony.


Experience working TDM/SIP GW (Cisco, Dialogic, Meaditrix)


Experience configuring and maintaining AVAYA telephony switches (SIP & TDM).


Experience installing and maintaining windows servers


Knowledge of TCP/IP & VOIP.


Familiar with TDM and SIP Trunks


Bilingual English & French


Assets



Knowledge of SQL and JS


Experience testing third party products / integrations


Experience doing remote and onsite support


Experience working with Call Centers


Familiar with cloud base solutions & architecture


Portuguese speaking


Spanish speaking


Location Montreal, Canada


Willing to travel


Personal Soft Assets



Quick learner


Highly flexible and adaptable Personality


Able to participate and contribute to a dynamic team


Able to interact with customers and discuss their current and future needs


Work well both individually and as a member of a team


Strong communication skills both written and spoken


Organized and committed


Education



Technical or University degree + minimum 3 years work experience on all required skills

Source: Kovasys Jobs