Our client is currently looking for an

Operations Support Specialist.

This person will work as part of a team operating a large number of mission-critical Linux and Windows Based systems. The person will help monitor service uptime as well as performance.

If a problem is identified, escalation to the appropriate business or technical team and must coordinate the efforts of all the teams involved.

Requirements

:

• 
  Minimum of 3 years working on a primarily Linux environment – BASH Scripting
  

  • 
    RHEL/CentOS an asset
    

• 
  Minimum of 3 years working with Windows Server
  

• 
  Excellent customer service and troubleshooting skills
  

• 
  Excellent verbal and written English skills
  

• 
  Minimum of 2 years of experience managing monitoring software
  

  • 
    Sitescope, OpenNMS, Cacti, Gomez and Alertsite
    

• 
  Experience supporting: Apache/Tomcat/JBoss web application servers
  

• 
  Availability to work on a weekend schedule
  

• 
  Available after-hours on-call emergency assistance
  

• 
  Available for occasional international travel
  

Assets

:

• 
  Atlassian’s JIRA and Wiki
  

• 
  Knowledge of
  

  
  Active Directory
  

• 
  Knowledge of NetApp Storage Systems
  

• 
  Knowledge of Exchange Servers
  

• 
  Experience
  

  
  with:
  

  • 
    Virtulization
    

  • 
    Drupal
    

  • 
    WordPress
    

  • 
    Cisco Unified Communications
    

  • 
    Cisco Networking Gear
    

  • 
    DB2/MySQL/SQL/Postgres/Informix
    

• 
  Experiences working in ITIL environment
  

• 
  Network Service Availability
  

To apply or for more information please contact me at:

andres(at)kovasys(dot)com

or

514-907-3192 ext 763