One of our clients is currently looking for a

Senior Telecomunications Administrator -Cisco Systems


The main responsibilities of this person will be to maintain all corporate and all centre telephony systems, as well as develop new solutions for their users.


Requirements

:


More than 3 years of experience supporting VoIP


More than 5 years supporting a multi-side call center environment


Excellent knowledge of:


  • Cisco Unified Communications Manager


  • Telephony Integration of call centre scheduling and quality applications


  • Data networking technologies


Experience with back-end Cisco VoIP hardware, software, and handsets

Familiar with resource management systems


Troubleshooting Skills


Must be able to working on week-ends and evening shifts, as well as being on-call


Must have excellent verbal and written English communication skills


Must Have experience with

:


  • Cisco UCCE Environment Administration


  • IVR Cisco Voice Portal


  • CUCM – Cisco Unified Communication Manager


Assets

:


  • CCNA


  • CCNA-Voice


  • CCVP Certification


  • IEX TotalView Experience

To apply or for more information please contact me at:


andres(at)kovasys(dot)com

or

514-907-3192 ext 763

Source: Kovasys Jobs