Skills Required

JOB FUNCTIONS

• Performs low level troubleshooting on Linux/Solaris server issues (system/process hangs, hardware issues)

• Analyzes crash dumps to determine root causes

• Provides detailed information and works with vendors to diagnose issues and identify solutions

• Collaborates with operations teams, integration teams and other engineers in the global Engineering team on ad hoc projects and solutions

• Provides regular status updates on progress on issues, and reviews trends and makes suggestions for improvements

• Occasionally creates scripts and tools to support debugging of the environment

QUALIFICATIONS

• Extensive experience troubleshooting low level Linux issues (i.e. system/process hangs, hardware issues, etc), preferably in the RedHat Linux environment (5+ years)

• Experience analyzing crash dumps to identify causes and solutions (5+ years)

• Experience integrating servers in a large scale enterprise infrastructure, and a distributed NFS/AFS environment (3+ years)