Skills Required
• Performs low level troubleshooting on Linux/Solaris server issues (system/process hangs, hardware issues)
• Analyzes crash dumps to determine root causes
• Provides detailed information and works with vendors to diagnose issues and identify solutions
• Collaborates with operations teams, integration teams and other engineers in the global Engineering team on ad hoc projects and solutions
• Provides regular status updates on progress on issues, and reviews trends and makes suggestions for improvements
• Occasionally creates scripts and tools to support debugging of the environment

• Extensive experience troubleshooting low level Linux issues (i.e. system/process hangs, hardware issues, etc), preferably in the RedHat Linux environment (5+ years)
• Experience analyzing crash dumps to identify causes and solutions (5+ years)
• Experience integrating servers in a large scale enterprise infrastructure, and a distributed NFS/AFS environment (3+ years)

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